How often do you hear “just send me an email” or you say “I’ll just send you an email”? Research shows that one in every two emails are not read or interpreted correctly

Often with a group of managers,  we ask a question: why don’t we delegate more?  Within one minute, the group can come up with over 15 reasons why not to delegate,

If you ask Google for “communication improvement ideas,” it’s a minefield.  Managing the content of face-to-face, Zoom, Teams, LinkedIn and phone communications is a pain. 

Research shows we’re distracted or interrupted, on average, every 6 to 8 minutes.  The killer is: the recovery time to get back on task is, on average, 23 minutes and 15 seconds—a huge time cost. 

We’re all managing multiple sources of information.  So much is now available and it’s getting harder to extract the value.  It sort of defeats the purpose in a way.

There’s a lot of confusion about multitasking. So what is it exactly? Multitasking is managing multiple responsibilities by focusing on one task while keeping track of others.