Online Digital Productivity Program

Three key factors in improving productivity are people, processes and technology adoption.  In contrast, 67% of leaders believe technology alone will improve productivity.  There has been a huge technology spend yet the promised productivity benefits have not been what was expected.

Leaders who champion digital productivity processes and technology adoption do drive change.  Often they focus on their individual use of technology and not on the collaborative benefits.  It’s key that leaders become digital productivity role-models in technology adoption to lead their teams.

A senior manager’s most valuable investment of time is in strategic work, with minimal time invested in operational work.  In this chaotic work environment, many find themselves spending way too much time on pointless interactions and rework, causing continual frustration.

What is TimeSmart?

TimeSmart is a digital productivity program designed to empower participants to gain the best return on investment of our most valuable resource – TIME.  Time is fundamental in any initiative being implemented—it’s a core component in achieving results.

This is done through the combination of essential digital productivity processes and skills applied through MS Office 365 and integrated with other productivity tools.

Who is it for?

Senior leaders who wish to champion collaborative digital productivity skills, processes and technology adoption for themselves and their teams.

How it works

TimeSmart is a phased learning program with strong support over a six-week period.  It is designed to enable participants to learn through practical experience with ongoing feedback to ensure lifelong application.

PHASE 1 – TimeSmart ONLINE Leader Productivity Coaching

  • 2 x 2-hour online coaching sessions over 2 consecutive days.
  • 1-hour online follow-up session 2 weeks after the initial workshop.
  • 6 weeks of email and phone support.

Coaching sessions are conducted via MS Teams or Zoom.

PHASE 2 – TimeSmart ONLINE Leader Productivity Mentoring Sessions

  • 2 x 1-hour mentoring sessions with Christine Petersen, MD Time Technology.

These mentoring sessions are to guide leaders to simple, effective productivity solutions and cover a broad range of professional and personal productivity issues.  Christine has worked with thousands of senior leaders and there are very few productivity challenges she has not come across.

Program Summary

Two weeks after the TimeSmart workshop a 1-hour online individual productivity coaching session will take place. We’re delighted to say we enjoy a 95% coaching session attendance rate.

Unit 1 – TimeSmart Core Planning Processes

This unit gives a clear understanding of the key digital planning processes and how they link together as the TimeSmart digital productivity platform.

Workflow Filtering Model

An effective work filtering model linked to results and outcomes.  An effective value analysis linked to investment of time.

Proactive Planning

Managing a visible, dynamic workflow in a complex, fluid and constantly changing workplace.  Excellent for WFH/hybrid work environments.

Real-time Prioritisation Process

TimeSmart prioritisation is in real-time and not lag time, this creates a dynamic workflow and eliminates constant doubling handling of work.

Visibility of Work

Understand how a centralised visible task flow applied through technology contributes to results and outcomes.

Data Management

Digital productivity processes deliver rapid retrieval of information; this creates valuable thinking time and reduces stress.

Unit 2 – TimeSmart Technology Set-Up

Participants have hands-on experience in making key set-up changes to MS Office 365 to create a central strategic planning tool.  Participants are encouraged to work on their own technology.  Learn while doing.

Unit 3 – TimeSmart Flexible Workflow

In this unit, the participants will be able to apply a rigorous, agile and flexible task planning process to manage constantly changing work demands.

  • Effectively use the TimeSmart Value Matrix to consistently drive execution of the most important work.
  • Encourage attention on completion by focusing on actions to meet outcomes.  This develops a strong awareness of ownership and accountability.
  • Achieve a high level of workflow visibility to build trust and shared outcomes.  Be able to communicate clearly when changing priorities causes overload and stress.
  • Create an excellent work follow-up process to ensure on-time delivery and tracking of work that is due back.

Unit 4 – TimeSmart Email Management

Participants will have a clear understanding of a one-touch integrated email process to manage the deluge of emails and chats.  Enjoy email liberation!

  • Create a circular email workflow process to manage all four components of email activity.
  • Significantly reduce time wasted managing and massaging email.
  • Have a strong focus on action generated from email and rapid retrieval of information.
  • Use MS Office 365 smart technology functionality to speed up processing of email.  Integrate TimeSmart process with hand-held smart devices.

Unit 5 – TimeSmart Pulling It Together

Create a clear understanding of how TimeSmart is a combination of integrated digital productivity processes applied through technology to manage work from all sources.

TimeSmart learning is supported by a comprehensive workbook which is used in both the workshop and individual online productivity coaching sessions.

Two weeks after the TimeSmart workshop a 1-hour online individual productivity coaching session will take place.

Unit 1 – TimeSmart Review .

This personal coaching session is a great way to review what is working and to discuss solutions for challenges that may have occurred.  It allows the customisation of TimeSmart for various roles.

It is extremely helpful to participants who are using other packages such as CRM, Accounting, Project Management or DMS software systems and who want to integrate the TimeSmart productivity planning process.

Unit 2 – TimeSmart Communication Processes

Many communications have become transactional instead of interactional.  Poor use of online communication tools has caused much miscommunication.

  • TimeSmart digital productivity processes concentrate on two key factors: managing the content of communications and the most effective tools to use to be understood.
  • Good communicators use their tools wisely to build relationships and reach outcomes.
  • Develop the ability to manage work in a multi-communication environment where relationships are critical.

Unit 3 – TimeSmart Delegation and Collaboration

In an environment of rising expectations and fierce competition, good skills in working with and through other people are vital.  TimeSmart is a great delegation process to give and receive work in a dynamic workplace.

  • Use a consistent delegation and collaboration process to empower teams to have more control over their work.
  • Understand how TimeSmart delegation becomes a proactive tool to develop work transfer skills in real-time, it’s a great learning tool!
  • Delegation becomes a positive experience removing many of the negative connotations attached to it.
  • Implement a best practice protocol to optimise resource management within the team to achieve effective results.

Christine’s biggest passion is giving the gift of time.  These mentoring sessions are completely driven by our clients holistic needs and are considered to be extremely beneficial.

If you have any other questions or would like to discuss how TimeSmart mentoring sessions can be of benefit to you, please visit our contact page to get in touch, we’re happy to have a chat.

Why choose TimeSmart?

Discover the many ways TimeSmart can enhance how you and your team get things done.

Optimise Teamwork and Collaboration

Gives leaders a consistent digital productivity solution to achieve effective results.  It is a great way to positively leverage time and resources across a team to support each other.

Create a visible central workflow

Work on anything, anywhere with full visibility and control – seamless!  Great for WFH/hybrid work.

Counter busyness with strategic planning

Improve sustainability of good decision making by creating thinking and planning time.  Eliminates the busyness syndrome where so much is done in urgency.

Bridges Gap Between Leaders and Teams

Helps bridge the gap between how leaders see the workplace and how their teams experience the workplace.  Very effective in hybrid WFH to create inclusive communication strategies.

Optimise handoffs and teamwork

Implement a delegation and collaboration process designed to give and receive work in a fast-moving workplace.  An effective follow-up system to coach teams in on-time delivery of work.

Experience end-of-day accomplishment

Enjoy a robust completion process which creates motivation and momentum.  This process makes a strong contribution to wellbeing.

Drive progress through process

Performance management in WFH/hybrid work is problematic to say the least. TimeSmart helps leaders to monitor progress and performance when there are clear processes in place.


Very Relevant and Useful

The TimeSmart program was both very relevant and useful in the day-to-day management of my workflow.  Having a clear visual representation of the 4D Matrix and the Value Matrix has made it easier to commit to implementing these concepts.

Helps Me Adjust My Process When Implementing the Concepts

The amount of time spent discussing these leadership topics was appreciated.  This has made the underlying ‘why’ very clear and hence helps me adjust my thought process when implementing the concepts.  I also appreciated the real-time technology set-up changes and the workbook was excellent for taking notes.

Fantastic Facilitator

Managing and keeping my inbox and sent items clear.  Managing priorities and due items.  Ensuring deadlines are met – well ahead of the due date.  Anthony was a fantastic facilitator and enabled me to feel excited to use these new skills in my role.